Legal
Privacy Policy
This policy explains what information RidgeRise Media collects, why we collect it, how we use and protect it, and what choices you have.
Effective date: January 1, 2026
Last updated: August 18, 2026
Who we are
RidgeRise Media ("RidgeRise Media," "we," "us," or "our") operates a performance marketing platform at https://ridgerisemedia.com. We connect advertisers (buyers) who purchase qualified inbound calls, leads, and traffic with publishers (partners) who supply that demand. This privacy policy applies to all visitors, buyers, publishers, and users of our website and services.
Information we collect
We collect the following categories of information:
- Contact information: Name, email address, and phone number that you provide when you fill out a contact form, apply as a partner, or request campaign information. Buyer and publisher inquiries also include a company name.
- Business information: Vertical interests, traffic types, geographic preferences, and campaign requirements you share with us during onboarding or campaign setup.
- Call and campaign data: Call tracking metadata including call duration, timestamps, source identifiers, and disposition outcomes for calls routed through our platform.
- Website usage data: Pages visited, time on site, browser type, device type, IP address, and referring URL. This is collected through standard analytics tools and server logs.
- Cookies and similar technologies: We use cookies and local storage to remember your preferences (such as theme settings) and to understand how visitors use the site.
Why we collect this information
We use the information we collect for these purposes:
- To operate our platform: matching buyer demand with publisher supply, routing calls, tracking campaign performance, and processing payouts.
- To respond to inquiries you submit through our contact forms or email.
- To evaluate publisher applications and buyer campaign fit.
- To monitor call quality, enforce campaign rules, and resolve disputes between buyers and publishers.
- To improve our website, understand usage patterns, and fix technical issues.
- To comply with legal obligations and protect our rights.
How we share information
We do not sell your personal information. We share information only in these circumstances:
- Between buyers and publishers: Campaign-related data (call metadata, disposition, source identifiers) is shared between the parties involved in a campaign so both sides can track performance and resolve quality questions.
- Service providers: We use third-party tools for analytics, email, hosting, and call tracking. These providers access data only to perform services on our behalf and are bound by their own privacy obligations.
- Legal requirements: We may disclose information if required by law, regulation, legal process, or government request.
Data retention
We retain contact and business information for as long as your account or business relationship is active, plus a reasonable period afterward for record-keeping, legal compliance, and dispute resolution. Call tracking data is retained for the duration needed to support campaign reporting and quality review. You can request deletion of your information by contacting us.
Cookies and tracking
Our website uses cookies and local storage for functional purposes (such as saving your theme preference) and analytics (understanding page traffic and user behavior). You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Your rights and choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of certain data processing activities.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the information below.
Security
We use commercially reasonable measures to protect the information we collect, including encrypted connections (HTTPS), access controls, and secure hosting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact us
If you have questions about this privacy policy or how we handle your information, contact us at:
- Email: info@ridgerisemedia.com
- Phone: +1 251-353-1925
- Or use our contact page.